Frequently asked questions.

Yes. You do not need a customer account to order. With an account, you can also see your orders, your saved address and your wishlist.

Shipping costs CHF 7.90. It is free on orders of CHF 80 or more.

Yes. Each product page has a button for writing a review.

Yes. As a voluntary service, we take back products within 30 days of receipt. They must be unused, complete, in perfect hygienic condition and in their original packaging. Before sending anything back, write to welcome@nivrim.ch with your order number, the product and the reason.

For returns without a quality problem, you pay the return shipping. For proven quality problems, defects or wrong deliveries, we cover the reasonable return costs.

Once the return is approved, we usually issue the refund within 2 to 7 working days. The money goes back to the original payment method. Depending on your bank or payment provider, it may take longer to reach your account.

Please write to us promptly at welcome@nivrim.ch. Give your order number, describe the damage and attach clear photos. We will then look into a replacement, an exchange or a refund.

Mommy Tape is meant for expectant mothers from the second trimester.

Mommy Tape includes 4 sets for 4 weeks.

Breast Lift Tape offers invisible hold without a classic bra. It is meant for backless outfits, deep necklines and festive looks.

Your skin should be clean, dry and free of oil.

Y Tape is made for many uses, for example on the shoulder, knee or lower back. It is pre-cut, so you do not need scissors.

Icy Leaf are cooling pads, 20 per pack.